Is this going to be time-consuming, expensive, and complicated to set up?

Not at all! We integrate with your existing systems and know how to work with retail teams to make getting started frictionless. We aim to keep our service affordable, with most retailers paying under $995 a month for a full inventory management team. No training required on your end, and no complicated onboarding process.

How quickly can you start managing our inventory?

We can move as quickly as you do! We can get started as soon as we receive partner access to your Shopify store and get access to your purchase orders. Most retailers are up and running within days, not weeks.

What access do you need to our systems?

We work exclusively with Shopify, so we'll need partner access to your store. That's it! We don't require access to any other systems or platforms to get started.

How do we communicate with your team?

We love using Slack for real-time communication and quick responses! However, we're flexible—if you prefer text or email, we're happy to adapt to your communication style. Our goal is to make working with us as easy as possible.

What if our current inventory is chaotic or disorganized?

That's actually where we shine! We analyze how you currently operate and start from that baseline. There are times when inventory is really chaotic, and that's completely fine. Having a few seasons of properly input inventory cleans things up quickly—that's the beauty of clean data.

Is our store the right size for your service?

We typically work best with stores doing above $400,000 in-store and $200,000 online, with a minimum average price point of at least $40. That said, the sky's the limit—we can scale our team to handle your needs as your business grows.

How do you handle seasonal rushes when we have heavy inventory periods?

We try to input orders from the moment they're placed so you can be prepared when the shipping flood gates open! We can process most immediate orders within 72 hours and reorders within 48 hours, helping you manage even the busiest seasons smoothly.

Do we need to clean up our inventory data before you start?

Nope! If you're on Shopify, you're good to go. We'll work with your inventory exactly as it is and start improving from there.

What kind of reporting do we receive?

You can request any inventory report you need, and we'll deliver it within 24-48 hours depending on complexity. Whether you need sales analysis, inventory turnover metrics, or category performance, we've got you covered.

What if we have an emergency inventory situation?

We're flexible and we aim to please! We always try to make a solution happen. Our team understands retail emergencies and will prioritize urgent requests to help you resolve critical situations quickly.